Privacy Policy

When you contact us or request a demo, we collect the details you give us, such as your name, business, email, and phone number.

When your AI voice agent handles a call, we process the call audio, a transcript, and the outcome, such as an appointment booked or a message taken. This lets the agent do its job and lets us measure and improve it.

To run your agent, book appointments, and send you summaries and reports.

To monitor quality, review real calls, and keep tuning the agent so it works the way your business does.

To answer your questions and support your account.

Where the law requires it, callers are told the call is handled by an AI agent and may be recorded. We handle consent correctly and keep clear records of what was said and agreed.

We do not sell caller data, and we do not use it for anything beyond running and improving your agent.

Turangenesis and your agent may send text messages about bookings, confirmations, reminders, and your account.

Message frequency varies. Message and data rates may apply.

Reply STOP to any message to opt out at any time. Reply HELP for help.

Your opt-in and consent are never shared with third parties for their own marketing.

We use trusted providers to run the service, such as telephony, calendar, and voice model vendors. They only process data to deliver the service to you.

We keep data only as long as we need it to run your agent and meet legal duties, then we delete it. This service is built to be GDPR-compliant.

You can ask to see, correct, or delete your data, or ask us to stop processing it. We will respond within the time the law allows.

For any privacy question, email emre@turangenesis.com.